Shipping Options & Returns

Delivery information

We ship your order the same day as long as it is placed before 12pm. Your package will be sent by post in a CO2-neutral manner and will be waiting for you in your mailbox after 2 to 5 working days. This saves you the unnecessary trip to the parcel shop.

You will receive your order information by email as soon as your package is on its way to you.

Shipping

Germany

Free shipping to Germany from a minimum order amount of 50 euros.
Below 50 euros, shipping costs 8.49 euros.

Austria

Free shipping to Austria from a minimum order amount of 50 euros.
Shipping costs under 50 euros are 2.75 euros.

Europe + Switzerland

From an order value of 75 euros we ship free of charge to Europe and Switzerland.
Below this order value, shipping costs EUR 9.50.

Worldwide

We are happy to offer worldwide shipping. Please contact us directly for more information.

Deliveries to non-European countries may incur additional customs and tax fees. Please contact us before placing your order and we will help you determine the additional costs.

 

 

Returns

Any order can be returned within 2 weeks of receipt without giving a reason. The customer bears the return costs.

If your earrings are damaged, you can use our free 180-day repair service, even if you caused the damage.